Frequently Asked Questions
We’re here to help. Find answers to common questions below. If you still need support, don’t hesitate to contact us. We're here to support your wellness journey.
General FAQs
How do you choose which brands and products to offer in your shop?
We offer a combination of our own private-label formulations and a curated selection of high-quality third-party brands. Each product is chosen based on clinical relevance, safety, and alignment with longevity-focused health outcomes.
Are your products backed by scientific research?
Yes. Whether it's our in-house formulations or products from other trusted brands, everything we carry is selected based on strong scientific rationale or supporting clinical studies.
Who formulates your supplements?
Our private-label supplements are developed by the Gladden Longevity clinical team, composed of experts in longevity and functional medicine. For third-party products, we partner only with manufacturers who uphold rigorous formulation standards.
Are your supplements safe to take with prescription medications?
Many are, but as with any supplement, we recommend consulting your healthcare provider especially if you’re currently taking medications or managing a specific condition.
How do you ensure the safety of your formulations?
All products—whether ours or from a trusted partner brand—are reviewed for quality, safety, and efficacy. Most are produced in GMP-certified facilities and are tested for purity and potency.
Product & Usage
How do I know which product is right for me?
We offer both Gladden Longevity–formulated products and trusted third-party brands. Each product page provides detailed descriptions, benefits, and ingredient breakdowns to help guide your decision. If you’re unsure, contact us and our team can help.
Can I combine different supplements from your collections?
Yes, many of our products—whether from our own line or a partner brand—are designed to work together to support your health goals. Still, we recommend checking labels and consulting a healthcare provider to avoid potential overlap.
Should I take supplements with food or an empty stomach?
It depends on the product. Some supplements (like fat-soluble vitamins) are better absorbed with food, while others may be taken on an empty stomach. Usage instructions are included on each product page and label—always refer to those first.
Do you offer personalized supplement recommendations?
Yes. Whether you’re browsing our own formulations or third-party brands, our team can offer guidance based on your goals. We also offer personalized protocols through Gladden Longevity for a deeper assessment.
Do you have recommendations for specific health goals?
Yes, we’ve organized our shop into collections (such as Brain Health, Energy, Detox, etc.) to help you find targeted options. These collections include a mix of our own products and carefully selected third-party items.
What is the recommended dosage for your supplements?
Dosages vary by product. Every item includes a recommended usage guide on the label and product page. Please follow those instructions unless advised otherwise by a healthcare provider.
How long does it take to see results?
It depends on the product and your personal health factors. Some customers notice effects within days, while others may see results over several weeks. Consistency is key with most longevity-based formulations.
How should I store supplements?
Store in a cool, dry place away from direct sunlight. Some products, especially probiotics or liquids, may require refrigeration—check each product label for specific storage instructions.
Shipping & Orders
Do you offer free shipping?
Yes, we offer free standard shipping on all U.S. orders over $49.
Do you offer expedited shipping?
Yes, expedited options are available at checkout. Costs vary depending on location and delivery speed.
How can I track my order?
Once your order ships, you’ll receive an email with a tracking link. You can also track it through your account dashboard.
Do you ship internationally?
Yes, we ship internationally! Shipping times and costs may vary based on your location. You can check shipping options and fees at checkout or contact our support team for more information.
What is your return policy?
We appreciate your understanding that, in order to maintain the quality and integrity of our products/services, we do not offer return options at this time. Please feel free to reach out to our customer support team if you have any concerns or questions.
Gladden Longevity 200 O Connor Ridge Blvd, Irving, TX 75038
How do I contact customer service?
Our Customer Support Team is here to help! You can reach us at store@gladdenlongevity.com, and we’ll be happy to answer any additional questions you may have.